How Our Subscription Service Works
We manage our online subscription service through HubSpot. To understand how HubSpot’s subscription service works, please see this excerpt from HubSpot’s privacy page:
“Our product, or the Subscription Service, allows our customers to create and share marketing, sales and customer service content. When customers use our product, they may collect Personal Data such as first and last name, email address, physical address, phone number, or other information about you. We call the information that our customers submit or collect via the product ‘Customer Data’ under our Customer Terms of Service.
Information We Don’t Collect
HubSpot’s agreement with Laser Thermal prohibits us from using the Subscription Service to collect, manage, or process Sensitive Information. “Sensitive Information” refers to credit or debit card numbers, personal financial account information, Social Security numbers, Social Insurance numbers, passport numbers, driver’s license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other financial or health information.
NOTE: HubSpot is not responsible for the information we collect.
Information about Children
Our Website and Subscription Service are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us so that we may permanently delete the information.
Information We Do Collect
While you don’t need to provide any information in order to explore and enjoy our website, we do collect Navigational Information. In addition, we sometimes request that you provide Personal Information when you’re seeking certain things from us (like our downloadable eBooks or guides, for example).
“Navigational Information” refers to information about your computer and your visits to this website, such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.
“Personal Information” refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, email address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into via the Website, and information about you that is publicly available on the Internet, such as from Facebook, LinkedIn, Twitter, Instagram and Google, or publicly available information that we acquire from service providers.
How We Use Navigational Information
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our website, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits in what is referred to as “Smart Content”. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the customized features.
Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience interactive features on our website or Subscription Service. We keep track of pages you visit in order to determine the most popular or most used. This data is used to deliver better customized content and promotions.
We may collect demographic information, such as your ZIP code, Postal code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personally identifying information.
There is also information about your computer hardware and software that we automatically collect. This information can include your IP address, browser type, domain names, access times, and referring website addresses. For these purposes, we do link this automatically collected data to Personal Information, such as name, email address, address, and phone number.
Third Party Tracking Technologies
How We Use Your Personal Information
If you choose to download something from our site (or some similar action), you will need to provide, at the very least, an email address. We will use this email address to deliver the item you’ve asked for or to provide further directions on how to obtain it. You may receive further communications from Laser Thermal that we believe are relevant and valuable to your business.
Users are always in control, and you may unsubscribe yourself from these communications at any time by clicking on the “unsubscribe” link at the bottom of every email or contacting us via phone, email, snail mail, or through our contact page. At that point, you will not receive any further communications unless you again provide expressed consent.
Our policies are rooted in our commitment to protecting user privacy and our continued efforts to remain compliant with the United States’ CAN-SPAM Act and the European Union’s GDPR.
Your Opt-Out Rights Regarding Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
To exercise any of these rights, please contact us. We will promptly change, correct, or delete your information and notify you of the action we have taken.
To Unsubscribe from Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails or by contacting us.
To Update Your Preferences Regarding Our Communications
To view and update your preferences, including any lists you’re subscribed to, simply click on the “email preferences” link at the bottom of every email.
Who Has Access to Your Personal Information?
We Keep Your Personal Information Secure
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure.
Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in the opting out and unsubscribing sections above.
International Transfer of Information
What Happens If We Go Away?
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by our Website and the Subscription Service.
Important! Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
Your Personal Information and Social Media, External Websites, and Public Forums
Our website occasionally provides links to other websites. We are not in control of these websites, and are not responsible for the content and privacy practices of these websites. These links do not constitute our endorsement of these other websites, their content, their owners, or their practices.