Position Summary:
As the Thermal Metrology Solutions Manager, you will play a pivotal role in driving sales growth and fostering relationships. This position involves engaging with key accounts, understanding customer needs, and providing innovative solutions. The Thermal Metrology Solutions Manager will have the autonomy to manage their travel schedule, with a focus on building and expanding business in the region. You will successfully drive new business prospect engagements in support of closing sales and driving revenue growth of Laser Thermal products. Establish rapport with key technical contacts of legacy, current and new clients about, and in support of, purchasing innovative leading edge thermal metrology instruments and testing services. Generate demand by evangelizing and passionately imparting a change of mindset against traditional thermal management thinking and legacy measurement techniques.
The Thermal Metrology Solutions Manager’s responsibilities include delivering product demonstrations, technical presentations, supporting customer trials, networking with clients, attending seminars and trade exhibitions, conducting research, increasing the industry’s knowledge of Laser Thermal products. You should be able to deliver excellent customer support and make appropriate suggestions for improvement. To be successful, you should demonstrate great active listening skills, patience, and confidence. Outstanding candidates are initiative-takers with superb networking abilities, research skills, and a good eye for opportunities.
Own the complete sales cycle from initial lead generation through contract close. Maintain long term account management responsibility.
Key Responsibilities:
- Conduct routine visits (virtual and onsite) with accounts and new prospects.
- Develop and strengthen relationships with key contacts within each account.
- Identify opportunities for improving sales performance and driving business growth.
- Proactively create and follow up on business opportunities with customers, prospects, and sales partners.
- Analyze customers’ needs and propose targeted technical solutions to meet those needs.
Coordinate projects in collaboration with technical teams and internal resources to fulfill customer requirements.
- Regularly update the CRM system with sales calls, visits, opportunities, and projects.
- Respond promptly to leads, customer requests, and quotes.
- Maintain a well-organized and efficient schedule for customer visits to support business growth.
- Collaborate effectively with internal teams, managers, colleagues, and customers.
- Monitoring the on-going customer assessment of Laser Thermal proposals and forecasting potential sales of products.
- Ongoing assessment of competitive activity, product capabilities, pricing strategies and general business initiatives.